Shape of the Game forum makes recommendations to attract the next generation of fans

  • World Rugby hosts Shape of the Game forum for major stakeholders to consider the future of the sport

  • Stakeholders united in mission to grow rugby’s share of attention by increasing relevance and accessibility

  • Stakeholders agree laws and marketing recommendations to advance spectacle and fan engagement

  • Recommendations to be considered by World Rugby’s Executive Board and Council

 

World Rugby’s Shape of the Game forum in London has agreed recommendations to reimagine the spectacle and grow rugby’s share of attention within an increasingly competitive global sports and entertainment market.

With the game embarking on a new era of certainty with the introduction of new men’s and women’s global calendars from 2026, including new competition structures and expanded Rugby World Cups, leading figures across the sport are united in driving forwards the entertainment value of the game through law, regulation and fan experience reform.

While previous editions of the Shape of the Game forum delivered issue-specific short-term advancements, the 2024 edition is an important milestone in a new law review cycle and had a specific focus on a central mission of driving fan acquisition and retention by increasing relevance and accessibility.

Playing, coaching, officiating, competitions and fan experts representing five specialist committees (men’s and women’s high performance, professional game, professional leagues and community rugby) were challenged to think big, think long-term and think collectively. Importantly, the groups were urged to view the game through a fan-focused lens.

Framing the discussions was a detailed review of the latest men’s, women’s and community playing, officiating and welfare trends as well as feedback from technology and audience experts and fans. In particular, delegates focused on addressing barriers to fan engagement – dead ball time, the elements that interrupt the flow of the game, technology, the terminology and marketing of the sport as a whole.

The group agreed the following key actions areas for World Rugby to explore in collaboration with key stakeholders prior to a detailed plan being presented to the federation’s Executive Board for consideration:

Shape of the Game 2024 recommendations

Speed and flow: focus on aspects which keep the game flowing including speeding up the ‘use it’ call by referees at the breakdown, removing repeated scrums options, expanding the remit of the shot clock, a review of the offside law from kicks, and explore moves to provide the scrum-half with greater space and protection at the base of scrum, rucks and mauls.

  • Language and presentation of the game: a renewed passion and urgency to focus on building rugby’s attention share via a fan-focused view of how the game is marketed, a consistent approach to presentation of the sport across all media environments and a focus on the moments in the game that really engage fans.

  • Women’s game: a dedicated focus on the women’s game and adapting laws, recognising the unique characteristics, strengths and opportunities that exist to attract a new audience.

  • Player welfare and wellbeing: a player-driven approach to advances in welfare, including a removal of the ‘croc roll’ and examining the breakdown.

  • Disciplinary process review: streamlining the sport’s disciplinary and sanctioning processes to aid efficiency, consistency and fan understanding.

 

World Rugby Chairman Sir Bill Beaumont said: “Shape of the Game 2024 represents an important milestone in defining the future of our sport. It is born from a need and opportunity to grow rugby’s audience by considering how the on-field product and off-field experience can cement long-term growth within a new calendar that delivers long-term certainty of exciting content from expanded Rugby World Cups to new global competitions.

“It is fantastic to see such a strong desire from all stakeholders – players, coaches, match officials, competition owners, unions and regions – to evolve the game to set us up for success, not just at the elite level, but at the community game. I would like to thank everyone for their forward-thinking and collaborative contributions.”

World Rugby Chief Executive Alan Gilpin added: “Rugby is in an attention economy. The attractiveness of the product in all its forms, combined with the excitement of the event experience, the content we create and stories we tell, is central to the sport’s growth as a whole.

“We will not look at actions or law tweaks in isolation, rather consider the changes we should make to definitively move the needle to make the game more relevant, attract new fans and deepen engagement with existing fans, and simplify the sport to make it more accessible.”
 

 

Guiding principles

  • Rugby must grow its share of global attention if it is to grow beyond its traditional audiences, markets and communities by focusing on fan experience and the on-field product.

  • The women’s game must innovate to reach and engage new audiences, unlocking commercial opportunities on the road to a generational moment for the sport at Women’s Rugby World Cup 2025.

  • The community game must continue its own path to be attractive, accessible and cater for all needs via all forms.

  • Player welfare and wellbeing must continue to underpin advancements within the sport at all levels.